0191 586 9389        Contact Us

Terms & Conditions

Crazy Leds has adopted the OUR-ACE approach to manage and implement its policies relating to this website and the services offered through it in accordance with European Union Law. 
Title I - Opportunity
Crazy Leds ("We"), agree to provide You, the consumer, access to this Website and thegoods and services offered through it, on the understanding that you have agreed to be boundby the terms and conditions as set out below.  You may return such goods as are supplied by usin order to have the opportunity to consider othergoods or services with us or other provided.  This is provided you notify us of your intention to cancel the contract within 7 days, and that youreturn the goods to us under the following terms: 
In their original packaging; and the goods must be only be returned after we have given authorisation and will be at your expense provided that are the goods are not of a type specified, or are supplied incircumstances as being, “non-returnable”, unless otherwise covered by your statutory rights.  
We will only accept goods back if they are in no worse a condition than when they weresupplied to you by us including that any seals or shrink-wrap are not broken;. If these conditions are met we will refund you for the amount you originally paid for the goodswithin 30 days from the date we receive the goods back from you following authorisation for andreceipt of the goods. 
Title II - Understanding
You understand and accept that to the fullest possible extent permitted in law, we acceptnoresponsibility for any loss or damage or injury caused to you or your hardware or softwarewhetherwe cause such loss or injury directly or indirectly. In the event that you buy any goods or services using our Website you will be bound by such termsas are notified by us to you on the correspondence from us that you will be sent once you have confirmed your order as indicatedon the Website or on the correspondence itself. In the absence of any correspondence beingsent by us to you, the terms will be as specified withinthese terms and conditions or those specified on the Website itself concerning the price of  the goods, the methods of acceptable payment and the timing of such payments, and the requirementby you to pay such additional carriage and freight charges as may be specified on the Website.  We have no responsibility to supply to you any goods or services as may be advertised for saleor supply on our Website.  When you place the order for goods or services, you are making alegal offer to us, which we may or may not decide to accept.  A legally binding contract will existbetween us when you receive written confirmation from us (by e-mail or otherwise) that confirmsyour order. 
Title III - Relevance
Through accessing our website and browsing services you are saying that the content weprovide is relevant to you.  We may store in on your computer a ‘cookie’, which is a way of helping us remember you so we can better meet your needs and avoid inconveniences such asrequiring you to re-enter your details. In order to use the facilities on our website you are agreeing to ‘opt in’ to using cookies as part of the service between Us and You.  Without cookies enabled the service we areable to provide you may be impaired, and we accept no liability for any damage to the deviceyou use to access our website should you choose to ‘opt-out’ by disabling or otherwise notaccepting cookies. 
Title IV - Aspiration
We understand that we provide an excellent range of goods and services and that you maymake purchases in the moment and then want to cancel the order after experiencing doubtabout your decision.  Instead of the inconveniencing of You and Us by us fully processing anddelivering the order, please notify us and we will keep the order on hold.  We will be happy to discuss the order with you to deal with any doubts you have and recommend alternatives so wecan better meet your needs. 
Title V - Choice
In the event of any discrepancy between the terms and conditions specified or highlighted onthe Website, and These terms and conditions, and or such terms and conditions as arespecified in thecorrespondence between us that the prevailing terms will be those mostfavourable to us. No terms which You and We agree will be varied unless such a variation hasbeen agreed by us inwriting.  However, we reserve the right to supply to you goods that are notexactly those you ordered, but are of an equivalent type and quality, at the same or less pricethan those you ordered. If you are supplied with goods at a lesser price than those you orderedand paid for, we will reimburse you with the difference. 
Title VI - Expression
You acknowledge and will respect all such copyright and other intellectual property rights weown or may own in the look and feel of the Website and its contents including any sounds,music, text, graphics, data, stills, photographs and moving images.  Such intellectual propertyrights shall include all registered and unregistered intellectual property rights of any type or nature including trademarks and community marks.  You further agree that you will not infringeour intellectual property through its expression in any method or manner now known or as mayexist in the future without permission. We endeavour to make all customers satisfied and reduce any barriers to them having the most pleasurable experience ordering from and having the order fulfilled by us.  Please feel free to contact through the most convenient means on the contactpage if you have had a dissatisfactory experience with us and we will endeavour to put it right. Equally we like to hear from you if you have had a particularly good experience so that we knowthe aspects of our provision of goods and services customers most want. Any queries arising outof these terms and conditions should be addressed to the following sources:
Crazy Leds
Help@CrazyLeds. co. uk
0191 586 9389